Welcome to Rydin. These Terms and Conditions (“Terms”) govern your access to and use of our Website (the “Website”) and services, including the design, customization, and purchase of commercial printing products (the “Services”). By accessing or using our Website or Services, you agree to these Terms.
1. Acceptance of Terms and Conditions
By accessing and using this Website, you affirm that you are a business entity or authorized representative acting on behalf of a business entity or an individual placing an order and agree to comply with these Terms and conditions.
2. Eligibility
We design our services mainly for business-to-business use. However, individuals may also place orders through the Website. By using the Website, you confirm that:
- If you are representing a business, you represent a legitimate business or organization.
- If you are an individual, you are at least 18 years old and legally capable of entering into binding contracts.
3. Account Registration
We require you to create an account to use certain features of the website. You agree to:
- Provide accurate and complete information.
- Maintain the confidentiality of your login credentials.
You are responsible for all activities under your account.
4. Customer Responsibilities
You agree to:
- Use the Website and Services only for lawful purposes.
- Provide accurate design files and specifications.
- Ensure that any content you submit, including designs, complies with intellectual property laws and does not infringe on the rights of third parties.
We reserve the right to refuse orders that violate these Terms or applicable laws.
5. Payment and Pricing
- Pricing: We price all items in U.S dollars, and furthermore, we reserve the right to change them without notice.
- Payment Terms: Payment is due at the time of order placement unless otherwise agreed in writing. We accept major credit cards and other payment methods specified on the Website. Our Website is PCI compliant, utilizing the latest security standards to protect your credit card information.
- Taxes: You are responsible for all applicable taxes, including sales tax, unless you provide a valid tax-exempt certificate.
6. Order Approval and Production
- Order Approval: First, you must review and approve all design proofs before production begins. Approval indicates your acceptance of the design and specifications.
- Production Timeline: Production timelines are estimates and may vary based on order complexity and volume.
- Changes and Cancellations: For a buyer to change or cancel an order after it is placed, the buyer must first obtain Rydin’s written consent, which Rydin may decline for any reason. If Rydin agrees, a cancellation fee may be assessed. If for any reason, an order is cancelled or changed after signing a confirmation or submission of a PO, a cancellation fee will be assessed. Cancellation fees are calculated based upon our current billing rates and which stage the order is in with a minimum of $150 for a standard order.
7. Intellectual Property
- Your Content: You retain ownership of all designs and content you submit. By submitting content, you grant us a non-exclusive, royalty-free license to use it for fulfilling your order.
- Our Content: We own or license all website materials-text, graphics, and software- which intellectual property laws protect. You may not reproduce or distribute our content without written permission.
8. Data Collection
When you visit Ryin.com you agree to our electronic data collection practices. We automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring Website, pages visited, and the dates and times of access. We may also use cookies and similar tracking technologies to collect information about your interactions with our Website. We analyze website usage, improve functionality, and personalize your site experience with this data. For more details on how we handle your personal information, please review our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law:
- We limit our liability for any claim arising from these terms or your use of the services to the amount you paid for the specific order related to the claim.
- We do not accept liability for indirect, incidental, or consequential damages, including lost profits, even if we know these damages might occur.
10. Satisfaction Guarantee
- 100% Satisfaction Guarantee: All our workmanship is world-class, and if applied correctly, we guarantee that our products will last for a minimum of one year.
- Quality Assurance: Our highly trained order entry staff reviews all web orders to ensure you receive the quality and satisfaction expected from an industry leader.
11. Returns
- Satisfaction with Performance or Quality: If you are not 100% satisfied with the performance or quality of your product, we will reprint the product for you at no additional charge.
- Claims for Returns: All claims for returns must be made within 30 days of shipment. No returns are accepted without authorization from Rydin.
- Conditions for Returns: Rydin reserves the right to accept or reject any order. We are not liable for errors in formatting, size, color, spelling, or product layout if said error is present on product proofs issued to the buyer, unless the buyer informs Rydin of said errors in writing upon receipt of the proof.
- Contact Information for Returns: If you have any questions, please contact us at 800-448-1991 or email us at marketing@rydin.com.
12. Accessibility
We design our website to be accessible to all users, including individuals with disabilities. Our goal is to ensure that everyone can access and use our services effectively. If you experience any difficulty accessing any part of our website or require assistance, please contact us at 800-448-1991 or email us at marketing@rydin.com. In addition, We will work with you to provide the information, item, or transaction you seek.
13. Privacy Policy
We govern you website use with our privacy policy, which explains our methods for collecting, using, and protecting your information. https://www.rydin.com/privacy-policy/
14. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.
15. Governing Law and Dispute Resolution
- Governing Law: These Terms are governed by the laws of the State of Illinois without regard to conflict-of-law principles.
- Dispute Resolution: Any disputes arising under these Terms will be resolved through binding arbitration in Illinois, unless prohibited by law.
16. Changes to Terms And Conditions
We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on the Website. Continued use of the Website after changes constitute your acceptance of the updated Terms.
17. Contact Information
For questions about these Terms and conditions, please contact us: Rydin
700 Phoenix Lake Avenue
800-448-1991
marketing@rydin.com
