FAQs

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You asked….we answered. Read below for some frequently asked questions, straight from our knowledgeable Sales team.

It’s easy to order from Rydin.com. If this is your first time purchasing from our store, just follow these three easy steps:

1. Browse our on-line products.

2. Add the item you want to your shopping cart.

3. Complete the checkout process. You will be asked for your e-mail address and a password to register yourself as a customer. Then, the next time you shop with us, we will have your information already stored, and you won’t need to input it again.

You bet! Send us an email at sales@rydin.com, and we will quickly follow up with you to complete your order.
Definitely! When you create your account, select “High School” as your industry. Then, when completing the check out process, you can select “Purchase Order” when choosing your payment method. Our Sales Team will follow up with you to get all the necessary information. Easy breezy!
To send your artwork via e-mail, it is recommended that files be smaller than 10MB. Send e-mailed artwork to: art@rydin.com. We accept numerous file types including .pdf, .eps, .png, .ai, and .jpg. To learn more, please download our document about artwork submissions.
When you are placing an order online, one of the areas in the order page states: If you have an IMAGE FILE, LOGO or Special Art to be placed on the permit, please “Browse” for it here then click the “upload” button.

There is an open area where you can type, and a “browse” button on the right of it, and an “upload” button below it. If you click on the Browse button, you will be able to locate your graphic file on your hard drive or other computer disk. Click on the file, and then click the “Open” button. The name of the file will appear in the open field of the Order page. Click the “Upload” button to upload the file. A message should appear that the file has been uploaded successfully. Click the “Back” button of your browser to continue placing your order.

We accept Visa, MasterCard, Discover Card, and P.O. Numbers where applicable. When you are checking out, you will be prompted to enter your credit card number for payment.
We guarantee that every transaction you make at Rydin.com will be 100 percent safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Rydin. Additionally, all our transactions are protected by Comodo SSL. If you feel more comfortable, you may enter only your cards last five digits and its expiration date. Once you have fully submitted your order, you may phone in the rest of your card number.
You can review the status of any order you have placed at Rydin simply by clicking the My account link at the top of every page. From there, you will be able to view or modify any order that has yet to enter the shipping process.
We recommend the following technique / procedure to remove the parking permit decal or sticker from your vehicle’s windshield.

  1. Apply nail polish remover or rubbing alcohol to a cotton ball or rag, and then rub it on the decal (especially around the edges).
  2. With the straight edge of a razor blade or utility knife blade, lift one corner of the decal.
  3. Slowly peel the decal off the window. (Depending on the specific type of material of your decal, it will either come off in one piece or it will shear off. If it shears, please use the flat edge of the razor blade to remove the remaining parts of the decal.
  4. Once removed, wipe the window with the nail polish remover or rubbing alcohol to remove any remaining adhesive. (This is also a great way to prepare the glass for application of the new sticker.)
  5. Finally, because you wiped down the area, your new decal will have a nice, clean surface to stick to.
We recommend the following techniques / procedures to remove the parking permit decal or sticker from your vehicle’s bumper.

The WD-40 Method

What You Will Need:

  • WD-40
  • A lint-free cloth
  • Rubber Gloves
  • Optional: Rubber Spatula

First, test a small area where it won’t be noticed to make sure the vehicle’s paint won’t be damaged.

Put on your rubber gloves, spray the WD-40 onto the rag and rub the edges of the sticker until it begins to peel. Carefully peel off a corner of the sticker with your fingers or the rubber spatula. Continue applying WD-40 to the exposed part of the sticker to help ease removal. Do not pull the sticker directly up, instead fold the corner of the sticker against the face of the sticker and slowly peel. Once the sticker has been removed, clean the newly exposed area to remove any residue.

The Goo Gone/Goof Off Method

What You Will Need:

  • Goo Gone/Goof Off
  • A lint-free cloth
  • Rubber Gloves
  • Optional: Rubber Spatula

First, test a small area where it won’t be noticed to make sure the vehicle’s paint won’t be damaged.

Put on your rubber gloves, apply the Goo Gone/Goof Off onto a rag and place it over the sticker (alternately, you can spray it directly onto the sticker itself.) Allow it to soak for several minutes. Carefully peel off a corner of the sticker with your fingers or the rubber spatula. Do not pull the sticker directly up, instead fold the corner of the sticker against the face of the sticker and slowly peel. Once the sticker has been removed, clean the newly exposed area to remove any residue.

The Warm Rag/Washcloth Method

What You Will Need:

  • A clean rag or washcloth
  • Warm Water
  • Optional: Rubber Spatula

Wet the cloth with warm water and place the cloth on top of the decal. Soak the decal with warm water for approximately 15-30 seconds. Then, peel one of the corners of the decal with your fingers or a rubber spatula.

Precautions:

A number of methods suggest using a blow dryer to help loosen the adhesive on a parking permit sticker or decal. At Rydin, we recommend you take precaution with this method, as the heat from the dryer can cause damage to your vehicle’s paint or may cause the sticker itself to melt. Use low heat only! The blow dryer should always be placed several inches from the surface of the car.

We can! Our experienced Art Department, along with our world-class manufacturing equipment, have the ability to match any Pantone color.
Of course. We can customize any design to any hang tag or decal. If you want it…we can make it happen!
Our standard shapes for hang tags and decals can be found here: www.rydin.com. However, we can custom die-cut ANY shape. Contact our amazing Sales team for more information.

So What’s Next?

We’d Love to Hear From You!

(800) 448-1991

Info@Rydin.com

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